
In our years of consulting at Cooper, we've learned that getting the design right is only part of the job. Let our experienced designers show you how to persuade stakeholders that your solution is the best way to satisfy customers and accomplish business goals. After that, we'll teach you how to document the expected form and behavior in enough detail that engineers can build it, QA can write test cases from it, and marketing and sales can start showing it to the world.
This two-day class will teach you effective ways to:
- Target your communication for specific audiences
- Communicate persuasively to build buy-in throughout the process
- Present requirements and help stakeholders prioritize them
- Describe an interaction framework and show your audience why it's good
- Defend your design without being defensive
- Create compelling User & Domain Analysis documents
- Construct a detailed specification that developers actually want to use
- Get the most from your documentation time and effort
| September 29-30, 2008* | Seats available! | |
| *Take the Visual Interface Design class the same week, and the Interaction Design Practicum the previous week. |
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Register 60 days in advance for $50 off the regular rate of $1075! There’s also a $50 discount for groups registering together, or for individuals registering for more than one class. All sessions are limited to 20 participants.

Download the course outline and application, which also contains travel information. Note that seats may fill more quickly than we can update our Web site—please wait for confirmation of your registration before making travel arrangements.
The Practicum is not a prerequisite for this course, though it is recommended. If you have not attended the Practicum, we suggest reading the process-related chapters of About Face prior to attending.
Refund policy We will refund 100% of your payment (less any multi-person or multi-course discounts that no longer apply) or apply it to another course if you notify us 20 business days before the start of your course, or 50% if you notify us 10 business days before. There are no refunds for cancellation fewer than 10 business days before the course begins.