We invented the design communicator role years ago because we understood that great product designs only succeed when they’re clearly communicated to the people who fund, build, and sell them. As it turns out, having someone focused on clear and thorough communication also means we have someone ensuring clear and thorough thinking throughout the project.

Design communicators lead our teams in communicating research, requirements, and design solutions the right way to the right audience at the right time. To do that, they must know the design and the rationale behind it inside and out. Each design communicator works with an interaction designer as a full-time thought partner to interview users, develop personas, generate requirements, and create design solutions. Much of that work also includes collaboration with visual designers, engineers, and other team members.

While the interaction designer leads the creation of design solutions, the design communicator leads the evolution of those solutions by synthesizing information, clarifying and evaluating half-baked ideas, developing scenarios, and articulating the rationale behind the team’s decisions every step of the way.

We’re looking for candidates with 4+ years of professional experience related to high-tech products and services. Right now, you may be a product or project manager, information architect, technical writer, user researcher, usability engineer—or a dilettante in a high-tech job who knows there must be a better way to design and develop products. You also:

• Have strong writing skills, whether you’re persuading people of a point or explaining how something works.
• Synthesize ideas and help people around you think more clearly.
• Are an organized thinker and project planner who helps others be effective and efficient.
• Salivate at the thought of writing actionable user research documents and detailed design specifications that developers actually want to read.
• Are looking for a place where there’s a repeatable, successful design process and plenty of mentoring.
• Want a full-time job in San Francisco that you’ll enjoy for many years.
• Want to design products that work right.